I have been buying from Lee Valley for a long time and I have always been impressed with their attention to detail. Whether it is related to service or quality, they are exceptional. I have shopped at their stores in Toronto, Burlington and London and they all operate at the same high levels. If you ever have a problem with something, they will take it back without hesitation - EVEN WITHOUT A RECEIPT! I encourage everyone to support this Canadian company that is focused on customer service.

I have been a member of the MEC Co-op for 10+ years and I am always impressed by their excellent level of service. Whether I am at their store in person or ordering online or by phone, they are always helpful and courteous. The products they sell are always good quality and they have strong environmental and purchasing philosophies.