I went in to change a headlight bulb for my 10-year old Lexus.... and left with a new car. I was browsing the showroom waiting for the service to be completed. A very knowledgeable staff approached me and answered all my questions. He focused on building a relationship rather than product pushing. I was impressed by the approach and moved to the next step of negotiation and came quickly to an agreement recognising that the dealearship is made of very experienced people, well trained and focused on customer satisfaction. I would recommend this dealership to anyone looking to either service or buy a new car.
I went in to change a headlight bulb for my 10-year old Lexus.... and left with a new car. I was browsing the showroom waiting for the service to be completed. A very knowledgeable staff approached me and answered all my questions. He focused on building a relationship rather than product pushing. I was impressed by the approach and moved to the next step of negotiation and came quickly to an agreement recognising that the dealearship is made of very experienced people, well trained and focused on customer satisfaction. I would recommend this dealership to anyone looking to either service or buy a new car.