Purchased a Certified Pre-Owned VW from them. When asked if the car had been in any accidents, the sales person assured me it had not. A recent paint inspection performed by my servicing VW dealer revealed that certain panels of the car had previously been repainted (paint did not match factory specifications). The car is now rusting from the inside out, and VW Canada will not honour its 12 year corrosion warranty. I was cheated into paying a premium for a CPO car from an allegedly reputable dealer, only end up with a previously damaged car with useless corrosion/rust warranty. Their service department suggested the car may have been repainted prior to sale due to "stone chips" which is a ridiculous excuse. The dealership's response was to provide a bandaid solution, then quickly shut down communication with me when pressed for an acceptable resolution. Avoid at all costs.
Purchased a Certified Pre-Owned VW from them. When asked if the car had been in any accidents, the sales person assured me it had not. A recent paint inspection performed by my servicing VW dealer revealed that certain panels of the car had previously been repainted (paint did not match factory specifications). The car is now rusting from the inside out, and VW Canada will not honour its 12 year corrosion warranty. I was cheated into paying a premium for a CPO car from an allegedly reputable dealer, only end up with a previously damaged car with useless corrosion/rust warranty. Their service department suggested the car may have been repainted prior to sale due to "stone chips" which is a ridiculous excuse. The dealership's response was to provide a bandaid solution, then quickly shut down communication with me when pressed for an acceptable resolution. Avoid at all costs.