STAY AWAY FROM JP MOTORS!
My fiance and I purchased a Certified, E-Tested vehicle at JP motors the 1st of October, and after waiting over 2 weeks for the vehicle to be "ready to go", here we are 7 weeks later, 6 trips to/from the service department stuck with a car that STILL has the check engine light on! When we test drove the vehicle, the check engine light was on, we were assured that the necessary repairs would be done so the car would be in proper working order when we picked it up. Less than 24 hours after driving the car off the lot, the light was back on. We've been in and out of the service department a total of 6 times now(twice having to leave the car there overnight/for a few days). Keep in mind, we live 45 minutes away. This is the absolute worst dealership to deal with. Their customer service is absolutely horrible, they make promises they don't follow through with, they do the absolute bare minimum and obviously don't care if their customers are happy or not. We have had nothing but problems with everyone we've dealt with from the sales man, to the receptionists(extremely rude!!!) to the managers just avoiding us all together. Will never return and will never recommend this place to anyone!
ABSOLUTELY HORRIBLE!
My fiance and I purchased a Certified, E-Tested vehicle at JP motors the 1st of October, and after waiting over 2 weeks for the vehicle to be "ready to go", here we are 7 weeks later, 6 trips to/from the service department stuck with a car that STILL has the check engine light on! When we test drove the vehicle, the check engine light was on, we were assured that the necessary repairs would be done so the car would be in proper working order when we picked it up. Less than 24 hours after driving the car off the lot, the light was back on. We've been in and out of the service department a total of 6 times now(twice having to leave the car there overnight/for a few days). Keep in mind, we live 45 minutes away. This is the absolute worst dealership to deal with. Their customer service is absolutely horrible, they make promises they don't follow through with, they do the absolute bare minimum and obviously don't care if their customers are happy or not. We have had...