Daughter in distress

I used this company for my daughter's quinceanera in June. The party bus was NOT the one pictured on their website but was an old transit authority shuttle....an AWFUL FIRST IMPRESSION! The music had static and the sound system was awful! My husband rode with the kids to the church and he said the only thing it would be good for is a drunk fest where you didn't care what the vehicle looked like (inside and out)! The driver, however, was nice enough. I called and complained to the owner and he said, "everyone uses those party buses." Bull sh**! He told me that he would credit me $100.00 for my disappointment and complaint. I have never received the credit and when I call and leave a message asking about it, I don't receive a call back. Not exactly the best customer service.

Don't use this company for a party bus.( or anything) You will be disappointed!

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Unprofessional

When we first entered the limo, we had given him exact address. To top it all, the amateur driver had an even worse boss. He refused to agree that his driver had given the worst service ever, in fact no service at all. he blamed the gps, but a limo driver is supposed to know what he is doing, gps or no gps.. That was the most dumb excuse ever. He kept saying lets work it out, and I l give you an hour free. An hour? You ruined my party. You think an hour free is going to compensate for that ? I gave him the some really awesome sound bytes and insulted the driver .. But I guess such people who conduct such unprofessional businesses don't have any self respect....

We asked the driver along the way, if he was lost. He kept making excuses that he was trying to avoid an accident. The driver was so unfamiliar with the car, that he did not know how to turn on the stereo and had to call his boss to find out how to do that... some people seem to think that they will get...

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Daughter in distress

I used this company for my daughter's quinceanera in June. The party bus was NOT the one pictured on their website but was an old transit authority shuttle....an AWFUL FIRST IMPRESSION! The music had static and the sound system was awful! My husband rode with the kids to the church and he said the only thing it would be good for is a drunk fest where you didn't care what the vehicle looked like (inside and out)! The driver, however, was nice enough. I called and complained to the owner and he said, "everyone uses those party buses." Bull sh**! He told me that he would credit me $100.00 for my disappointment and complaint. I have never received the credit and when I call and leave a message asking about it, I don't receive a call back. Not exactly the best customer service.

Don't use this company for a party bus.( or anything) You will be disappointed!

By:

category:

Unprofessional

When we first entered the limo, we had given him exact address. To top it all, the amateur driver had an even worse boss. He refused to agree that his driver had given the worst service ever, in fact no service at all. he blamed the gps, but a limo driver is supposed to know what he is doing, gps or no gps.. That was the most dumb excuse ever. He kept saying lets work it out, and I l give you an hour free. An hour? You ruined my party. You think an hour free is going to compensate for that ? I gave him the some really awesome sound bytes and insulted the driver .. But I guess such people who conduct such unprofessional businesses don't have any self respect....

We asked the driver along the way, if he was lost. He kept making excuses that he was trying to avoid an accident. The driver was so unfamiliar with the car, that he did not know how to turn on the stereo and had to call his boss to find out how to do that... some people seem to think that they will get...

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Excellent company to order from

Speedy shipping and items come as described on the site. In the past I have had one incorrect item and one item that did not work well. Both times PinkCherry was quick to remedy the situation with no cost to me - once with a credit and the other time by resending the missing item and not even requiring the return of the incorrect item (i.e. I didnt have to go out of my way to the post office and return it - granted is was only an $8 item).

Also very happy with the low minimum order to qualify for free shipping - granted I usually end up going way over the minimum amount.

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Best customer service ever

In the the last 4 years i have purchased a wide range of products. In all the purchases I have made I only had one issue, not with the store, with the product. I then sent an email describing the the problem, and in a professional manner they dealt with the problem. Shipping time is very fast, with discrete packaging. Thank you for a wonderful shopping experience at your site.

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