NOT HAPPY

I am extremely disappointed with the lack of customer service I experienced.
When I first placed my order I was delighted to see I would be getting a "free gift", however the outside packaging box was completely sealed but the pink bunny vibrator which was originally packaged in heavy plastic was completely ripped open as was the box that contained the swing.
Due to health and sanitary concerns I contacted customer service right away aND was told to email pictires of this.
I did so and got a email back saying it was the manufacturer and somehow it was their fault?
I feel the appropriate action was not taken and has left a very unhappy customer sadly.

By: non-member121976

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Comments

By: TBMBM

Hi,

I am so sorry to hear this. I would be happy to help you resolve this issue. Please contact me at sylvia@tbmbm.com. Please provide your email address, order number and the item you are referring to. Once I receive the information I will be able to assist you with this issue.

I do apologize for the inconvenience this has caused you.

Thank you
General manager
TBMBM Inc

Not cool

Negative: Location is bad, not where you expect a banquet hall to be. parking is bad. Washroom is in a bad location. Small hall even when you take both sides. Sound system is missing bass. They can't put up the volume or adjust the settings. Price is too much for what you get. They add prices after you sign the deal saying they missed this and that. Charged me more than what is stated on the contract. Charge you for every little thing after. Not professional to deal with. Had an unpleasant experience. Will not be recommending friends or family. Appetizers aren't the best. The dessert table is horrible. Sales lady wants to charge for everything. Even to make simple table adjustments. Money oriented. She'll talk nice to earn your business and then corner you after.

Positive: Inside decor and lighting is good if you like to customize. The floor manager Madhu is a wonderful lady. Staff is okay. Food was good if you go for higher than standard menu.

Tips:...

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By: remirecords

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Thank God for Shipped Stuff

PinkCherry has always discreetly shipped all of the fun things that we cannot locate ourselves in our home town. We've enjoyed all types of products; him/her, costumes, toys, you name it. Reviews are typically spot on and honest for products which makes purchases feel worth while. We're regular customers and plan to stay such.

By: J & C

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Great product

We purchased and had installation of Bravo awing with remote control motor in the largest size available. Excellent workmanship for the awning and friendly installation crew. Very happy with Rolltec product and service. Also good value as this is also the designer and manufacture with no middleman fees.

By: dennismcleod1969

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Comments

By: AWNINGSMAN

Awesome. Indeed, Bravo awning is one of nicest system we offer. I bet you can't wait for warm weather to start using your awning again.

Amazing Experience!

Danuta and Patricia,
Thank you very much for an amazing experience with my daughter's baptism this past weekend. I've never been to a hall before where every single person raved about the food and service until this weekend. The hall was decorated beautifully, all of the staff were very pleasant and helpful, and the food was so delicious. We truly felt taken care of every step of the way. Your suggestions for the seating plan and menu were very helpful in ensuring the night was a success for our event. I cannot thank you enough and we're looking forward to booking our future events with you!

By: carolineferanc

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Awesome service

Picked up my new Lexus last weekend. I worked with Chadwick Law. Awesome experience - he delivered everything promised and made sure I was happy with my vehicle. He is the best sales person from Lexus that I have worked with. This is my third purchase from Lexus. Great car and great dealership and awesome sales person.

By: dwayne4

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Love my used Subaru!

I loved my experience with Don Valley North Toyota! Not only did Lina Ai make the experience fun but she was helpful, informative, and efficient. I would definitely recommend DVNT to all of my friends and family for future vehicle purchases!

By: Amanda

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Worst customer service ever

They sold us a terrible car with so many issues. We had to go back many times to get it fixed. The problems started two weeks in after the purchase. We also recently went in for an oil change. Or so we thought it'd be an oil change because we got multiply text messages from a representative named Lea that we were scheduled for an appointment and would be free of charge. We even had the texts and showed it to them. What was funny was that Lea didn't even book us into the system so we had to talk to the supervisor from express services. He was a snob, did not want to acknowledge that they made a mistake, and he was talking down on us. He made us feel like we were the cause of THEIR mistake and THEIR mix up. He kept implying that it was not his mistake so it's not his problem. Ironic because he works as a customer service rep. Even if he didn't make the mistake, he needed to solve it. All we needed was an apology and for him to make a complaint that their employee was sending out incorrect information to their clients. We will never go back, nor our family or friends.

By: rikahuang

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Comments

By: WEINSCANADA

Good Afternoon Rika, thank you very much for your review. Our goal at Don Valley North Toyota has always been to provide our guests with accurate information and a trusting experience when communication with our location. I understand that you feel as though we failed to provide you with this experience, and I'd like to apologize for any inconvenience or incorrect information you may have received. Please trust that we aim to provide an exceptional and respectful experience while at our location. I will be forwarding your information on to our management team to ensure this does not happen again. If you could please contact me at AdamW@WeinsCanada.com I would like to speak with you regarding your experience. Thank you, Adam, Guest Satisfaction Manager, Don Valley North Toyota.