ELLIS FLOWERS were responsible for my flowers this past fall and there were several things that they missed that i was very specific about. My bouquet was not stable and several flowers (3 roses) fell out of it while i was getting to and even one came out WHILE i was walking down the aisle. The foliage and look of the bouquet and corsages was also something completely lost in translation to them. The WORST part of this entire ordeal is that when i told them after the wedding (which is the only thing you can do) they said they had trouble believing me and were completely unapologetic and in fact, insulting. They do not honour customer service once they have your money. I had to make sure my bouquet wasn't in any of my pictures - they took no responsibility for compromising an important aspect of a very important day. YOU ONLY HAVE ONE CHANCE TO GET IT RIGHT - DO NOT TRUST THESE PEOPLE! They might be cheaper but you really pay for it in the end.
ELLIS FLOWERS were responsible for my flowers this past fall and there were several things that they missed that i was very specific about. My bouquet was not stable and several flowers (3 roses) fell out of it while i was getting to and even one came out WHILE i was walking down the aisle. The foliage and look of the bouquet and corsages was also something completely lost in translation to them. The WORST part of this entire ordeal is that when i told them after the wedding (which is the only thing you can do) they said they had trouble believing me and were completely unapologetic and in fact, insulting. They do not honour customer service once they have your money. I had to make sure my bouquet wasn't in any of my pictures - they took no responsibility for compromising an important aspect of a very important day. YOU ONLY HAVE ONE CHANCE TO GET IT RIGHT - DO NOT TRUST THESE PEOPLE! They might be cheaper but you really pay for it in the end.