My 2 sons had made purchases of Lexus Certified Pre-Owned cars and now I have joined them. The whole process was wonderfully managed by Jun Belo, Assistant Pre-Owned Sales Manager. Jun provided me with options of cars and also his experience. The decision to buy was made and his support continued after the purchase. This level of commitment to customer satisfaction is what is expected but rarely found. In addition I had the pleasure to meet Emerson Malabed, who ensures the cars are prepped before pick-up and Emerson provided me with tips of how to look after the leather interior as well as cleaning the car up so well that it really looked like new. Emerson many thanks for your dedication. Both these employees showed exemplary customer service and Don Valley you can be proud of them.
My 2 sons had made purchases of Lexus Certified Pre-Owned cars and now I have joined them.
The whole process was wonderfully managed by Jun Belo, Assistant Pre-Owned Sales Manager. Jun provided me with options of cars and also his experience. The decision to buy was made and his support continued after the purchase. This level of commitment to customer satisfaction is what is expected but rarely found. In addition I had the pleasure to meet Emerson Malabed, who ensures the cars are prepped before pick-up and Emerson provided me with tips of how to look after the leather interior as well as cleaning the car up so well that it really looked like new. Emerson many thanks for your dedication.
Both these employees showed exemplary customer service and Don Valley you can be proud of them.
Very proud owner of a 2011 Lexus ES 350
Gabby