Forget the caution...just avoid them!
Follow up to earlier review.
Rolex watch went back to Damiani and I dealt with Frank himself.
Bottom line? A watch that worked reliably and kept good time and was waterproof before going to Damianis is less accurate (though better the second time than the first) not waterproof (took their word on that one) and worst of all stops! When I told them of the these shortcomings both times they tell me I need to wind a self winding watch that did not need winding before....so this time I wound it....and it still stopped.
They gave me a wrong sized dirty gaudy coloured Hirsch bracelet for my trouble...and claimed the 25 dollar retail price item was worth 160.00.
So...a whole pile of headaches, a thousand dollars at least 4 trips to their store and I still don't know what time it is...except that it is time to recognize damianis for what it is.....and that is as far from good service and good value as possible aside from losing the item entirely (which Frank told me has happened in the past....and that he did not cover that loss)
The ONLY good that has come from this horrible mistake is the 1 dollar that goes to charity for this review.. I guess that's something positive....the only thing but at least something!
Follow up to earlier review.
Rolex watch went back to Damiani and I dealt with Frank himself.
Bottom line? A watch that worked reliably and kept good time and was waterproof before going to Damianis is less accurate (though better the second time than the first) not waterproof (took their word on that one) and worst of all stops! When I told them of the these shortcomings both times they tell me I need to wind a self winding watch that did not need winding before....so this time I wound it....and it still stopped.
They gave me a wrong sized dirty gaudy coloured Hirsch bracelet for my trouble...and claimed the 25 dollar retail price item was worth 160.00.
So...a whole pile of headaches, a thousand dollars at least 4 trips to their store and I still don't know what time it is...except that it is time to recognize damianis for what it is.....and that is as far from good service and good value as possible aside from losing the item entirely...