Nice guys but problems: I bought a used table from them. The deal was that they would put a new cloth on it. After they installed it, I noticed a white spot on the cloth. He brushed it with a wet cloth and told me that it was gone. After he left and when it dried out (an hour later) the white spot reappeared. I called him right away (3 hours after he left) and he basically told me that it would not affect the play and that there is no way he would change the cloth. But it is bothering us, a new cloth with a big withe spot in the middle of the table? Not acceptable. No matter the deal for the table, the cloth is supposed to be new. Also the table is dirty and the cloth is not installed properly. Of course I have paid UTT (well...the price was given to me "Taxes included" but later I was asked to pay cash...so there is nothing I can do, except writing it here of course. Not happy...
Nice guys but problems: I bought a used table from them. The deal was that they would put a new cloth on it. After they installed it, I noticed a white spot on the cloth. He brushed it with a wet cloth and told me that it was gone. After he left and when it dried out (an hour later) the white spot reappeared. I called him right away (3 hours after he left) and he basically told me that it would not affect the play and that there is no way he would change the cloth. But it is bothering us, a new cloth with a big withe spot in the middle of the table? Not acceptable. No matter the deal for the table, the cloth is supposed to be new. Also the table is dirty and the cloth is not installed properly. Of course I have paid UTT (well...the price was given to me "Taxes included" but later I was asked to pay cash...so there is nothing I can do, except writing it here of course.
Not happy...