unhappyupjms's Reviews

poor service

Went there for an oil change and ended up with a $475 bill for a brake job on a 3 year old corolla with less than 5,000 kms. Independent mechanic said it was a money grab. Work was done that did not need to be done and the customer was told it had to be done.

By: unhappyupjms

Upper James Toyota

Hamilton, ON

Comments

By: IPINASSI

Dear Unhappyupjms

I would be happy to review the repair order with you and our service manager to make sure the work that was called for on your vehicle was correct and needed. I'm the General Manager of Upper James Toyota, Ilya Pinassi. Call me at 905-387-9287.

By: UNHAPPYUPJMS

I have already spoken to you and you failed to resolve the matter.