ughman's Reviews

Be very wary of Master Craftsman!!!

Make sure you set a price at the BEGINNING of the big sales pitch - the sales rep would NOT discuss price before going through the entire sales pitch, quoted a price at twice what I wanted which went up to almost 3 times before I got out of the thing... brutal customer service and high prices. DO NOT FALL FOR ANY 'EXTRAS'. Those things which they count as extras should be part of the normal reupholstery/refinishing process - otherwise, their sales reps should have sufficient product knowledge to better advise on final pricing.

By: ughman

Master Craftsman

Brampton, ON

Comments

By: DIZZY1122

I completely agree with your comments and they are 100% accurate. I worked for TMC for a short time span and I have never seen and heard so much BS in my life. The estimators are con-artists and make a lot of money by ripping their customers off. The quality of work is horrific and worse than if you were to buy it from a second hand shop!!! They strive on having better restoration and top quality like Ethan Allan and Deboers - trust me when I say this - DO and I repeat DO Not get a free estimate from them you will be sadly disappointed and robbed of your hard earned savings!!!