DO NOT USE THIS COMPANY!! "The...
We paid, we sent our itinerary in, we spoke with one of the Owners Sue Flimos on 5 ocassions. One of which was only 4 days away from the wedding! We were assured everything was in order and that we would be receiving their newest 45 passenger limo coach as discussed and CONTRACTED.
The day of the wedding - Old bus, cracked windshield, no airconditioning, smells like a barn, scratched floors, scratched cabintets, broken bumpers, dirty as hell!
Spoke to driver who said his boss told him not to move the bus until I paid my balance! I had already paid close to a $1000 downpayment to reserve the bus. (and it wasnt even the bus I was suppose to get!!!)
What an insult! I never paid the balance and hired to ford excursions from Niagara Limo for half the price and triple the service!!!
No apologies, no refund, no new bus - nothing but a SCAM and BAIT & SWITCH scenerio to get your money and not the SERVICE.
This company respects nobody and will NOT provide you with want you paid for!! Check other sites for similar reports!
Comments
They refused to give us a receipt and left us stranded downtown 1 hour away from home.
They made up lies so that they can choose not to refund half the money.
They should be shut down!!!!!!
I hope you told all your friends about their horrible service!!!!!!!!
They cheated us and lied!!!!
WE are telling everybody NOT TO EVER BOOK THEM!
I am working on my article now about them. They are going to lose SO MUCH MONEY because of all the proof of scamming and cheating.
Too bad they did not educate themselves on Customer Service and PR before lying to us.
Sorry to hear about your experience :(