Purchase of Genesis G70 - amazing...
I've acquired many premium cars over the years, with most of them being European. But after an exhaustive evaluation I ultimately selected the Genesis G70 AWD Prestige over three other German alternatives. And I really appreciated Genesis Canada's policies and methodologies concerning pricing which is inclusive of all charges and fees, warranty and all scheduled maintenance for 5-years or 100,000 kms, dedicated support representatives, 24/7 roadside assistance, and their Genesis At Home Concierge Service.
But what really made this my best car purchase experience ever was the team at Genesis Markham. It was without question the most enjoyable, least frustrating and most convenient car purchase experience that I've ever had. Jay Goldberg is the General Manager there, has many years of experience in the car retailing business, and really knows how to make customers happy. But wanted to give huge recognition to Trisha Lee there. She has truly been
the most...
I've acquired many premium cars over the years, with most of them being European. But after an exhaustive evaluation I ultimately selected the Genesis G70 AWD Prestige over three other German alternatives. And I really appreciated Genesis Canada's policies and methodologies concerning pricing which is inclusive of all charges and fees, warranty and all scheduled maintenance for 5-years or 100,000 kms, dedicated support representatives, 24/7 roadside assistance, and their Genesis At Home Concierge Service.
But what really made this my best car purchase experience ever was the team at Genesis Markham. It was without question the most enjoyable, least frustrating and most convenient car purchase experience that I've ever had. Jay Goldberg is the General Manager there, has many years of experience in the car retailing business, and really knows how to make customers happy. But wanted to give huge recognition to Trisha Lee there. She has truly been
the most amazing "sales rep" I've dealt with, ever ! But she's so much more than a typical "sales rep". Genesis has created a fabulous new role called the "Genesis Experience Manager", and I think that Trisha is a role model for that position. She's incredibly knowledgeable on the product, very responsive, extremely professional and positive, and was always energetic in pointing out features on the car and answering my questions. In my opinion Trisha provided me with the "gold standard" of customer service.
Bottomline, I highly recommend Genesis Markham, Jay Goldberg and Trisha Lee.
Comments
Thank you for sharing your feedback with us, Tim! We’re delighted to hear you had a great experience with Trisha and Jay. We look forward to welcoming you back on your next visit to Don Valley North Hyundai. Have a great day!