a customer cam in with an issue. after pick-up it did not run correctly. the shop said it was because the exhaust system had been hollowed out (baffles removed). the bike ran fine upon arrival. the shop refused to address the issue and refused to release the bike until a huge bill was paid. in reality, it was later discovered that some wires had been improperly re-installed, which was in fact the cause of the complaint. after discovering it, the shop did nothing to redress the issue. this is the typical service you will receive if you encounter a problem.
a customer cam in with an issue. after pick-up it did not run correctly. the shop said it was because the exhaust system had been hollowed out (baffles removed). the bike ran fine upon arrival. the shop refused to address the issue and refused to release the bike until a huge bill was paid. in reality, it was later discovered that some wires had been improperly re-installed, which was in fact the cause of the complaint. after discovering it, the shop did nothing to redress the issue. this is the typical service you will receive if you encounter a problem.