We bought a bedroom set 8 piece and never got a call from them for delivery. When we went for the full payment its when we realised that the order was fallen apart and they asked for anothewr 15 days. I ahd a house warming in 1 week and it created such a mess for me.
Worst customer service and no ownership of the problem. Nobody picks up the phone and when we went to the store it was closed.(Etobicoke location) which was more frustrating.
It was like we as customers are hanging around for our bed set for almost 1 month going around from location to location to figure out who can help us.
We bought a bedroom set 8 piece and never got a call from them for delivery. When we went for the full payment its when we realised that the order was fallen apart and they asked for anothewr 15 days. I ahd a house warming in 1 week and it created such a mess for me.
Worst customer service and no ownership of the problem. Nobody picks up the phone and when we went to the store it was closed.(Etobicoke location) which was more frustrating.
It was like we as customers are hanging around for our bed set for almost 1 month going around from location to location to figure out who can help us.
Their internal disputes puts us into stress.