Went in and bought a used Mazda 6 last night after seeing it on Auto-trader.ca. Price on the car was almost $20K but we agreed on $18,500 with my trade in. Signed the deal and then got home that night to notice the price on the car was $16,979 on Auto-trader. I had a few bad experiences with other dealers this past week in my search for cars so was thinking I was going to get the run around in the AM. At 10AM the following morning I sat down with the Sales Manager, showed him the print-outs from Auto-trader, and 15 minutes later we voided the original receipt and he gave me the price plus honoured by trade-in which brought the price down $3000.
Went in and bought a used Mazda 6 last night after seeing it on Auto-trader.ca. Price on the car was almost $20K but we agreed on $18,500 with my trade in. Signed the deal and then got home that night to notice the price on the car was $16,979 on Auto-trader. I had a few bad experiences with other dealers this past week in my search for cars so was thinking I was going to get the run around in the AM. At 10AM the following morning I sat down with the Sales Manager, showed him the print-outs from Auto-trader, and 15 minutes later we voided the original receipt and he gave me the price plus honoured by trade-in which brought the price down $3000.
That my friends is GREAT customer service!