HORRIBLE

onestly, worst service ever. My starter broke on my Toyota Corolla, and because of the quick decision I had to make, I dropped it off Monday night to get the starter fixed Tuesday. They called Tuesday morning as they said they would and said "We need to test the car first - battery etc. which will cost 59$ can we go ahead with this?" I said "Yes" and they told me once they knew for sure what the problem was (Even though it was clear it was the starter) that they would call me back. The lady didn't call back, I had to call her. She informed me that it was indeed the starter (which was obvious from the beginning) and that it would be $300.00 for the part and $99 for labor. I went ahead with this (Even though $300 is way over priced for a starter, it should only be MAX $200.00) so then they go ahead and tell me that the starter part wont be delivered to their dealership until the next day, Wednesday. This was so annoying because she could have told me that earlier so then I could have re-arranged my meetings at work, but nope I had to call to find this out. Wednesday morning I call them at 830 asking when my car will be done (yes i had to call them again) she said 9am. HMMM funny considering wasn't the starter suppose to arrive at 9? Liars. So I go to pick my car up at 9am sharp.. I end up waiting around with my dad until 9:30 for the dumb girl at the service department to finally pull up our bill which she had to get from a lady named Linda, who literally gave us the bill and walked away.. ARE YOU KIDDING ME! The other girl at the front then proceeded to say "so did she explain it to you?" we replied with a "you were right here, she just walked away soo no she didn't explain this to us" we then asked this girl further questions about the bill since "Linda" didn't explain, this girl replies with "actually im not sure i don't really know much about it" ARE YOU KIDDING ME, what kind of service reps do you have working for you...? SO THIS IS NOW 45 minutes in, we were waiting 45 minutes to just get our BILL I then had to go to work so my dad continued with the people. He waited 30 more minutes for "Linda" to come and explain the bill, which she never did so my dad had to yell at everyone in there just to get a manager to come down and figure out the bill which they actually jacked the price up to $99 for the vehical check. WHAT RETARDS. SERIOUSLY ARE YOU RUNNING A BUSINESS? BECAUSE YOU HAVE THE WORST SERVICE I HAVE EVER SEEN IN MY ENTIRE LIFE. FIGURE IT OUT. OVER CHARGED, UNDER SERVICED. RIDICULOUS. Sincerely, An unextremely un happy ex customer.