I took my toy poodle there when he was a puppy and they did a great job the 1st time (always try to impress you on the 1st visit) The 2nd time we went they nicked him on the face. I didnt notice anything until we got home ,I was petting him the and could feel the scab on his face. I decided not to go back and to try a different groomer. A couple years later I thought I'd give them a try again. I called them up and told the owner what had happened and she said that they would have never done that and not to come back again. Being barred from a pet groomer for telling the truth? I won't ever go back. Very poor customer service.
I took my toy poodle there when he was a puppy and they did a great job the 1st time (always try to impress you on the 1st visit) The 2nd time we went they nicked him on the face. I didnt notice anything until we got home ,I was petting him the and could feel the scab on his face. I decided not to go back and to try a different groomer. A couple years later I thought I'd give them a try again. I called them up and told the owner what had happened and she said that they would have never done that and not to come back again. Being barred from a pet groomer for telling the truth? I won't ever go back. Very poor customer service.