ssadaqat's Reviews

Horrible business...

I have become so frustrated with the horrible service Casket Outlet gave us.

During our initial meeting, we designed the stone & the representative told us that the installation fee is an additional $400, which we paid.

Months went by & I heard nothing about the stone. I would call almost everyday to get updates & it took them forever to make the stone.

Finally the stone was made & I went in to pay the balance. I told them how a religious holiday is coming up & we would love for the stone to be installed by then since we can never find her & it is frustrating not being able to pay respects to my grandmother since its hard to locate her burial spot. This was a two weeks notice.

A different representative was at the store, and he said that he will be personally delivering the stone the next day. He didn't deliver it the next day, he delivered it the next week!!!

After it was delivered, it came to our attention that the stone was the...

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By: ssadaqat

Casket Outlet Toronto Store 1.877.982.0555

Mississauga, ON