To detect or not to detect, To fix or...
It all started in June 2017, our pool was loosing about 200 gallons of water over night, we checked all the basic nothing was found, we started digging for the plumbing from the pump to the pool, me disabled with multiple sclerosis lying down and digging with a small garden shovel, my friend who is 71 years old, my wife, my son, my daughter even my parent in law who are 84 years old dug and dud again, then we stopped and call Canadian Leak Detection, the first thing he said is what is your credit card number, on July 19 they show up with the equipment, he found two leaks, $750.00 per repair, i gave the go ahead thinking that the problem would be history. after those leak were fixed on July 29, well still loosing 200 gallons overnight. i called back he came and in a very rude manner he told me ' you did not patch the pin hole in the lining' like if a pin hole would leak that much, no matter i jump in the freezing cold water and put a patch, it did not change nothing, thereafter i received their invoice which read pressure test return line other leak need to be located, i call them left messages again and again, then ask my daughter to call, they said that i was rude and threatening, sure their is not an once of madness in me and for the threatening part, sure i am disabled i can fight anyone, anyhow on that they refuse to come back to finish their job for which i was billed close to $ 2,300.00, so we started digging again and stop in the fall, we started digging again in may 2018, we found the leak under the concrete slab and fixed it, now i am in the process to bring them to small court claim and believe me i ' ll ask the judge for punitive damage, i need the pool it is the only way i can exercise my legs not to paralyzed.
So what should be my rating ?
It all started in June 2017, our pool was loosing about 200 gallons of water over night, we checked all the basic nothing was found, we started digging for the plumbing from the pump to the pool, me disabled with multiple sclerosis lying down and digging with a small garden shovel, my friend who is 71 years old, my wife, my son, my daughter even my parent in law who are 84 years old dug and dud again, then we stopped and call Canadian Leak Detection, the first thing he said is what is your credit card number, on July 19 they show up with the equipment, he found two leaks, $750.00 per repair, i gave the go ahead thinking that the problem would be history. after those leak were fixed on July 29, well still loosing 200 gallons overnight. i called back he came and in a very rude manner he told me ' you did not patch the pin hole in the lining' like if a pin hole would leak that much, no matter i jump in the freezing cold water and put a patch, it did not change nothing,...