After providing an estimate and agreeing to do the work within 2 weeks, I was asked to call back week after week for about 3 months. The work was never completed and I had to start over, after waiting, by finding another company. If you don't want to waste your time and energy, go elsehwere
After paying $40 for leotards/tights that ran the first time I wore them, I asked for a refund. Person describing herself as the owner accused me of not being careful with them and putting my nail through them; said that the fact that I was raising my voice meant that I was "guilty". Owner walked away from cash and refused to transact a refund or credit for 10 minutes. Finally permitted me to choose merchandize in lieu.