This business is awful! I ordered an item, and they simply sent another item without consulting me.--meaning that I have to give a random item to the expectant mother at her baby shower this weekend. They told me that the intended item was out of stock, and so they had sent another item--which would not have been a problem at all, I simply would have ordered anything else from the registry! BUT this isn't how online shopping works--you don't just randomly pick which item gets sent to the purchaser! Now I have to ask an expectant mother to exchange an item, because the store sent the wrong item, or exchange it before noon tomorrow (which is simply impossible). I put thought into the order, and bought according to her color scheme, and now I have a random blue blanket for an all-grey nursery. She might not be having a boy, which makes it even more ridiculous. Most importantly, the "customer service" was absolutely useless. They simply repeated that the mother can return the item--which, I can't imagine an 8 month pregnant woman would choose to do! Utterly shameful. SO disappointed.
This business is awful! I ordered an item, and they simply sent another item without consulting me.--meaning that I have to give a random item to the expectant mother at her baby shower this weekend. They told me that the intended item was out of stock, and so they had sent another item--which would not have been a problem at all, I simply would have ordered anything else from the registry! BUT this isn't how online shopping works--you don't just randomly pick which item gets sent to the purchaser!
Now I have to ask an expectant mother to exchange an item, because the store sent the wrong item, or exchange it before noon tomorrow (which is simply impossible). I put thought into the order, and bought according to her color scheme, and now I have a random blue blanket for an all-grey nursery. She might not be having a boy, which makes it even more ridiculous.
Most importantly, the "customer service" was absolutely useless. They simply repeated that the mother can return the item--which, I can't imagine an 8 month pregnant woman would choose to do!
Utterly shameful. SO disappointed.