I've owned my swim spa for 2 years and use it everyday. I live in Maine which is clearly far from Florida where they are located. I had family in from out of state and they enjoyed the swim spa everyday as well. They enjoyed it so much that their young son completely broke the control valve for the swim current. I called spa manufacturers wanting to know the steps I needed to take to get it fixed. The service manager got me in touch with the general manager and she explained how easy it was to replace the part or they could send a tech out to do it. After she explained how easy it, I determined I could do it myself. She had the part shipped out to me right away and as soon as I got it, it was an easy fix. I was very happy with the quick response and service. They have a great team there.
I've owned my swim spa for 2 years and use it everyday. I live in Maine which is clearly far from Florida where they are located. I had family in from out of state and they enjoyed the swim spa everyday as well. They enjoyed it so much that their young son completely broke the control valve for the swim current. I called spa manufacturers wanting to know the steps I needed to take to get it fixed. The service manager got me in touch with the general manager and she explained how easy it was to replace the part or they could send a tech out to do it. After she explained how easy it, I determined I could do it myself. She had the part shipped out to me right away and as soon as I got it, it was an easy fix. I was very happy with the quick response and service. They have a great team there.