Richmond Hill Lexus Disrespect...
Richmond Hill Lexus disrespect its customers when it comes to trade in. I had this experience twice already. They value their vehicle but when it comes to your vehicle the offer you nothing. The way the used Sales Manager value you and his demeanor is disrespectful to put mildly.
Comments
Good Morning,
Thank you for taking the time to submit a review. I would like to apologize for any inconvenience that you may have faced as a result of your trade-in appraisal. Do trust that we aim to provide a great experience for all of our guests and aim to offer competitive values to trade-ins because we love them!
There are a lot of factors that go into determining the value of a vehicle and that's why we like to take our time and work with our guests to hopefully come up with a number. Once again, my apologies and if you would like to speak about this further, please feel free to contact me at RobinD@WeinsCanada.com.
Thanks,
Robin
Guest Satisfaction Manager
Lexus of Richmond Hill