To the person who thinks "it's gone downhill under new management", I am saddened to learn about the experience you and your pet had with us and would like to hear more about it. As crazy as it sounds, I really appreciate your review. Feedback is important because we are always trying to exceed client expectations.
If you would like to meet for coffee at Starbucks or Tim Horton’s, I would like to hear about your past visits. If this is something you’d be willing to do, please email the clinic and we can work this out. I am not trying to get your business back or defend our actions; I simply want to hear your concerns.
Scott (the owner)
To the person who thinks "it's gone downhill under new management", I am saddened to learn about the experience you and your pet had with us and would like to hear more about it. As crazy as it sounds, I really appreciate your review. Feedback is important because we are always trying to exceed client expectations.
If you would like to meet for coffee at Starbucks or Tim Horton’s, I would like to hear about your past visits. If this is something you’d be willing to do, please email the clinic and we can work this out. I am not trying to get your business back or defend our actions; I simply want to hear your concerns.
Scott (the owner)