Quan's is good on price but their service is pretty substandard. With no online POS system, they can only search by invoice number, go figure. The lady who answered my phone in the Markham store actually hung up on me once because, obviously, she has a sale to attend to. Not sure why such a successful chain will not invest in a better system and train the customer service better.
I actually ordered my appliances beginning of December and was told that they will arrive the second week... guess what, it was back ordered and dont know when it will be available. Why did i have a feeling that I am being lied to?
Quan's is good on price but their service is pretty substandard. With no online POS system, they can only search by invoice number, go figure. The lady who answered my phone in the Markham store actually hung up on me once because, obviously, she has a sale to attend to. Not sure why such a successful chain will not invest in a better system and train the customer service better.
I actually ordered my appliances beginning of December and was told that they will arrive the second week... guess what, it was back ordered and dont know when it will be available. Why did i have a feeling that I am being lied to?