Awful company of crooks
Please avoid this company at all costs!!!! They will bring nothing but hardship to your life.
Issues include but are not limited to:
- Rescheduling the delivery at the very end of the business day right before the delivery was scheduled the next morning.
- Being insulted and called a liar by dispatchers for telling them that they had indeed given me a window of time for the delivery.
- Provided a price at that time that was greatly more then had been quoted.
- Threatened to withhold my goods and insinuated that damage would be done if they had to hold onto it any longer then the planned delivery time.
- Delivered the goods late even after changing the delivery time.
- Broke several items and tried to hide them upon delivery to go along with there being missing items.
- Did not provide any paperwork whatsoever upon delivery.
- When receipts were finally provided more then a week later they showed charges for storage even though the shipment was never stored and free storage was promised.
- When I weighed my goods at home I found there to be a weight discrepancy of 1000 lbs from the phony scale ticket that was provided.
- Informed me that they could do nothing because if I wanted I could have gotten a rescale even though I found out the weight the day before delivery. Then was told that the shipment had already left, there was no way to get it back to the dispatching place, and no way to change the delivery without charging me more. How then was I going to get a rescale?
- Gave limited recourse for all issues and were unwilling to be reasonable in making amends for there actions during the move.
- Provided minimal to no reimbursement for all of the damaged goods simply saying that I was getting out ahead by not having to pay the deductible.
Truly a horrible experience in which I was scammed for more then $500.00 in faulty scale weights. Much damage to goods. Frank disregard for clients even though they are a so called "family company".
Do not use this company. Do not hire them even if they seem good to start. This is a ploy and as soon as the goods are picked up the good service ends because they know they can hold your goods for ransom.
PLEASE AVOID AT ALL COSTS
Please avoid this company at all costs!!!! They will bring nothing but hardship to your life.
Issues include but are not limited to:
- Rescheduling the delivery at the very end of the business day right before the delivery was scheduled the next morning.
- Being insulted and called a liar by dispatchers for telling them that they had indeed given me a window of time for the delivery.
- Provided a price at that time that was greatly more then had been quoted.
- Threatened to withhold my goods and insinuated that damage would be done if they had to hold onto it any longer then the planned delivery time.
- Delivered the goods late even after changing the delivery time.
- Broke several items and tried to hide them upon delivery to go along with there being missing items.
- Did not provide any paperwork whatsoever upon delivery.
- When receipts were finally provided more then a week later they...