Best in Toronto. They take your order without nonsnse because they do not pay little brats to run their business. Food is always fresh, packaged nicely and comes to your door fast. The delivery staff are polite and well mannered not like Pizza Pizza staff and always friendly. Food is delicious and they have the best chicken balls in the city. Trust me, I have tried chinese food places all over Toronto and this is the best place to eat or deliver from. Affordable as well.
The people who run this location are complete vand utter morons. First, they leave you waiting and waiting at the door before they seat you and throw the food on the table like its dog meat. No customer service manners. Water? you have to practically beg for it before it arrives at your table. Their delivery service is even worse. I have ordered many times and besides getting the order wrong or not including cutlery or paper plates as requested, they also have some of the most moronic customer service phone clerks. They answer the phone and if they are not laughing and fooling around on the phone, they are not responding to questions about the menu. Swiss Chalet used to be good but their service has gone downhill. Never again.