Duh.....
I lived right down the street from this McDonalds for three years so my review is pretty spot on. I ate there a few times before I decided not to come back for the following reasons. I realize the generation of customer service today, especially in Calgary, is useless boardering on brain dead and this place is no exception. Regardless of going through the drive thru or ordering in the lobby, there was always mistakes. Food that you didn't order ending up in your take away bag, cheese missing from the Bic Mac(I know! REALLY??!) Long waits while the employee tried to figure out how to run the cash register (apparently the pictures of the food on the machine didn't help). Nothing beats waiting in line while a group of employees ignores their customers because they are to busy talking about getting "piss drunk" last night. Nice. I have seen people walk out time and time again, been caught in the line of the drive thru while the customer ahead tried to get their order fixed and witnessed very rude customer service because apparently the employees didn't like it when customers interrupted their story to order a meal. The last time I was there I ordered breakfast, drive thru, and my food was not only cold, but the bun was stiff, mmmmm, wonder how long that McMuffin was sitting around for? Might be a bit of an extra effort to go somewhere else, but I would avoid this place altogether.
I lived right down the street from this McDonalds for three years so my review is pretty spot on. I ate there a few times before I decided not to come back for the following reasons. I realize the generation of customer service today, especially in Calgary, is useless boardering on brain dead and this place is no exception. Regardless of going through the drive thru or ordering in the lobby, there was always mistakes. Food that you didn't order ending up in your take away bag, cheese missing from the Bic Mac(I know! REALLY??!) Long waits while the employee tried to figure out how to run the cash register (apparently the pictures of the food on the machine didn't help). Nothing beats waiting in line while a group of employees ignores their customers because they are to busy talking about getting "piss drunk" last night. Nice. I have seen people walk out time and time again, been caught in the line of the drive thru while the customer ahead tried to get their order...