Got my " dream car" from Downsview Chrysler November 2013! That's when my nightmare started. A brand new Jeep Grand Cherokee 2014. A brand new car full of problems. And when I took it up with the Big guy (not the owner, but the one below him), I was told that it's now between Chrysler Canada and I and they had nothing else to do with this deal!!!!!!! I couldn't belive my ears. After that I had to visit their service department over 6 times, not including the recalls from Chrystal. We are talking about a brand new Jeep Grand Cherokee 2014!!! Long story short: since I've changed dealerships, and even though I have to drive farther, the service I've received has been great BUT I'm still having issues with my car. I'll NEVER buy another car from these charlatans. And one other thing: when I confronted the salesperson a month after my purchase, he didn't remember me!!! And the sales manager upon noticing me in the dealership, looked totally the other way !!!... So BEWARE: buy your vegetables and fruits here but not your automobile!
Got my " dream car" from Downsview Chrysler November 2013!
That's when my nightmare started. A brand new Jeep Grand Cherokee 2014. A brand new car full of problems. And when I took it up with the Big guy (not the owner, but the one below him), I was told that it's now between Chrysler Canada and I and they had nothing else to do with this deal!!!!!!! I couldn't belive my ears.
After that I had to visit their service department over 6 times, not including the recalls from Chrystal.
We are talking about a brand new Jeep Grand Cherokee 2014!!!
Long story short: since I've changed dealerships, and even though I have to drive farther, the service I've received has been great BUT I'm still having issues with my car.
I'll NEVER buy another car from these charlatans. And one other thing: when I confronted the salesperson a month after my purchase, he didn't remember me!!! And the sales manager upon noticing me in the dealership, looked totally the other way !!!...
So BEWARE: buy your vegetables and fruits here but not your automobile!