I have had an Elmira gas/electric combination stove that I acquired 4yrs ago when I purchased this house. A sparking of the gas ignition would cause the oven and clock to reset with an accompanying noise from the solenoid that locks the oven for cleaning. After having service done a couple of times over the 4 yrs I contacted the Elmira company for help. Liz the first contact for service called in Don for assistance who finally gave me direction to fix the issue. Don and Liz are great but Elmira needs to be more proactive in dealing with their issues with detailed picture/ instructions for repair persons who are intimidated by the custom nature of Elmira. Still the appliance always gets "Oh my look at this" from visitors to our home. So working through the bugs is still worth it to me.
I have had an Elmira gas/electric combination stove that I acquired 4yrs ago when I purchased this house. A sparking of the gas ignition would cause the oven and clock to reset with an accompanying noise from the solenoid that locks the oven for cleaning. After having service done a couple of times over the 4 yrs I contacted the Elmira company for help. Liz the first contact for service called in Don for assistance who finally gave me direction to fix the issue. Don and Liz are great but Elmira needs to be more proactive in dealing with their issues with detailed picture/ instructions for repair persons who are intimidated by the custom nature of Elmira. Still the appliance always gets "Oh my look at this" from visitors to our home. So working through the bugs is still worth it to me.