Incompetent technician
Being a Landlord from out of town, I called 'the appliance service people' to fix my oven at a rental property. The technician came and within 10 minutes of work gave up and called me telling me the main circuit board was damaged and will need to be replaced, at a cost of $350-$500. I had a feeling something suspicious was taking place. The following weekend I drove to Toronto from Ottawa to asses the situation. When I arrived, the oven had 13 screws sitting inside of it, and the access panel had been put on in a manner trapping electrical wires - creating a fire hazard. When I inspected the oven, I found a burned out 20Amp fuse beneath the lower trim plate on the front. Upon replacing this fuse, un-trapping the wire from the casing, and putting all the screws back in - the oven worked just fine.
So I would have spent hundreds of dollars and it still would not have worked. Its every technicians due diligence to start with the basics - 'is there power?', 'is the fuse blown?'.
Extremely dissatisfied with this company. Especially with the $113 bill for an incompetent technician who created a fire hazard.
Upon calling the head office for a resolution, there was no manager or owner to speak to, and I was hung up on.
I will be calling the TSSA,the BBB and the city of Toronto to file a report against them.
Buyer Beware
Being a Landlord from out of town, I called 'the appliance service people' to fix my oven at a rental property. The technician came and within 10 minutes of work gave up and called me telling me the main circuit board was damaged and will need to be replaced, at a cost of $350-$500. I had a feeling something suspicious was taking place. The following weekend I drove to Toronto from Ottawa to asses the situation. When I arrived, the oven had 13 screws sitting inside of it, and the access panel had been put on in a manner trapping electrical wires - creating a fire hazard. When I inspected the oven, I found a burned out 20Amp fuse beneath the lower trim plate on the front. Upon replacing this fuse, un-trapping the wire from the casing, and putting all the screws back in - the oven worked just fine.
So I would have spent hundreds of dollars and it still would not have worked. Its every technicians due diligence to start with the basics - 'is there power?',...