bad service in general
I used to go to this salon about a year ago regularly (just because of the convenient location), and each time I would say to myself, "Never again!" Where do I start?! The front desk girls are very fake and seem bothered when you arrive. They made me uncomfortable most of the time. Usually there were about three of them chatting amongst themselves, and while one was serving me, the other two would either continue complaining loudly behind her about something or stop to icily stare at me like I had interrupted something important.
I got brazilian waxes there from a few different estheticians. I was appalled by one of their manners. She obviously didn't like her job or want to act friendly at all. Another girl seemed so inexperienced while she waxed me, I felt scared! She was smacking at her gum and the waxing job was horrible.
The decor of the place and the prices lead you to believe you're at a high-end salon, but continually the workers just...
I used to go to this salon about a year ago regularly (just because of the convenient location), and each time I would say to myself, "Never again!" Where do I start?! The front desk girls are very fake and seem bothered when you arrive. They made me uncomfortable most of the time. Usually there were about three of them chatting amongst themselves, and while one was serving me, the other two would either continue complaining loudly behind her about something or stop to icily stare at me like I had interrupted something important.
I got brazilian waxes there from a few different estheticians. I was appalled by one of their manners. She obviously didn't like her job or want to act friendly at all. Another girl seemed so inexperienced while she waxed me, I felt scared! She was smacking at her gum and the waxing job was horrible.
The decor of the place and the prices lead you to believe you're at a high-end salon, but continually the workers just ruined my experiences and it definitely did not feel like a high-class place. I felt like more of a nuisance to them than anything. Even when I had called and made appointments, I was led to the waiting area for often more than 10 or 15 minutes. The workers were always complaining loudly about their job or disagreeing about something or other.
You may think I sound like a difficult customer or something, but trust me, I gave them PLENTY of chances to prove me wrong. I am very easy-going (which is why I subjected myself to their poor service over and over again I guess!), and would not take the time to write these comments unless they were truly merited.
I did have a couple of positive experiences there. It's too bad I can't remember any names.
In a pinch, this place is better than nothing, but be ready for some less-than-great service. :(
I find the little shoe room very hard to shop in in peace. I know the sales girls are just trying to be helpful, but I feel way too pressured with them watching my every move. I can't look at a pair of shoes for more than 5 seconds without them trying to sell them to me!
I was in to buy a dress and was finding it hard to find a sales assistant to help me find accessories, like a belt. They didn't seem overly keen to help me and didn't come back to see if I was ok or not..... they could have made a much bigger sale if they'd taken the time to help. Finding a fitting room is usually not a problem here though. The sales staff are usually friendly and helpful but way too busy.