plutzy's Reviews

Not very good service

I live in downtown Montreal and was not home when the package delivery was attempted. The delivery person left the notice on my door handle rather than putting it through the mail slot, even though my door opens onto the sidewalk of a very busy street where anyone could have taken the notice. The delivery notice indicated that I could pick the package up in downtown Montreal, but I got an automated phone message that was very hard to understand saying to pick it up at an address I'd never heard of, which was actually in Lachine, not Montreal. When I called to figure out the problem I had to ask for them to transfer the package to the downtown location b/c they didn't think of that solution and expected me to pick it up from Lachine. That said, the people on the phone were nice and helpful overall. But Purolator is kind of crappy.

By: plutzy

Purolator

Lachine, QC