The receptionist doesn't know anything and shouldn't be working there. She often quoted me wrong dosage that conflicted with what was said on the bottles. They lost test results and didn't apologize for that. She said they would compensate me for wasting my time bringing my cat back and that turned out to be "we won't charge you again for these tests". wow, thanks for nothing. They often showed that they clearly cared more about making a buck than they did about the health of my cat. I often had to leave 2 or 3 messages before they finally called back. And I felt like they over medicated my cat and I am convinced this was the eventual cause of my cat's death. Hindsight is 20/20. I was in a terrible emotional state because my cat was sick and I should have run away never to return after my first visit.
The receptionist doesn't know anything and shouldn't be working there. She often quoted me wrong dosage that conflicted with what was said on the bottles. They lost test results and didn't apologize for that. She said they would compensate me for wasting my time bringing my cat back and that turned out to be "we won't charge you again for these tests". wow, thanks for nothing. They often showed that they clearly cared more about making a buck than they did about the health of my cat. I often had to leave 2 or 3 messages before they finally called back. And I felt like they over medicated my cat and I am convinced this was the eventual cause of my cat's death. Hindsight is 20/20. I was in a terrible emotional state because my cat was sick and I should have run away never to return after my first visit.