partneraob's Reviews
Worst ever hair experience
Walked into the salon with hair that was alive and had body and loads of volume. The colourist, Tanya got too busy chatting to her other customer about the latest gossip in HELLO magazine and the products she personally pushes in I gather her side business to pay attention and delegated somebody to colour my hair (trainee or wash girl).
Result - dead lifeless hair. Previous curly /wavey now limp, no shine. Ok mistakes happen. Let's give them a chance to fix this. I was advised on the phone by the receptionist (manager was out of town for the week) that it was neither incompetence nor cheap products and that colour was not the problem.
The owner did at least call me back upon my insistence and suggestion that client resolution training was in order and after a cordial chat we agreed to meet for a coffee. He would be in all day after 12 noon the next day. Went by at two and he wasn't in - but I was invited to come back at four to see him.
A very...
Walked into the salon with hair that was alive and had body and loads of volume. The colourist, Tanya got too busy chatting to her other customer about the latest gossip in HELLO magazine and the products she personally pushes in I gather her side business to pay attention and delegated somebody to colour my hair (trainee or wash girl).
Result - dead lifeless hair. Previous curly /wavey now limp, no shine. Ok mistakes happen. Let's give them a chance to fix this. I was advised on the phone by the receptionist (manager was out of town for the week) that it was neither incompetence nor cheap products and that colour was not the problem.
The owner did at least call me back upon my insistence and suggestion that client resolution training was in order and after a cordial chat we agreed to meet for a coffee. He would be in all day after 12 noon the next day. Went by at two and he wasn't in - but I was invited to come back at four to see him.
A very casual salon where the stylists seem more interested in their own self identified sense of absorbed celebrity and soap opera stars and clients clearly are just unintelligent nuisances who don't have the knowledge to recognize that sometimes your hair does just change overnight.
Disaster all the way around. My cut was acceptable and might actually look great - if my hair wasn't dead.
Comments
Unfortunately, a friend of mine recommended this place and it was the worst hair experience I've had.
There are actually chunks of hair missing on the side of my head because when cutting my bangs, the hairdresser put the scissors in too far and ended up cutting a chunk of hair that clearly shouldn't be included in the bangs.
Again, the chatting within the salon seemed to take priority over providing good services.
I won't be going back.
Good selection of menu items, reasonably priced, veggies very fresh, all menu items have ingredients identified. Decent selection of Gluten Free etc. Great packed vibe when I was there - if you want to fit in put your hair in a ponytail and don't bother with the blow dry.