BECK AUTOMOTIVE IS AN UNTRUSTWORTHY...
I WENT IN TO GET SOMETHING VERY SIMPLE DONE. I NEEDED MY WINTER WHEELS PUT ON MY CAR. THEY WERE ALREADY SET ON THE RIM, SO ALL THE TECHNICIAN NEEDED TO DO WAS TO TAKE MY SUMMER WHEELS OFF THE WHEEL HUB AND PUT THE NEW WHEELS ON TO THE HUB AND TIGHTEN THE LUGS. I WATCHED LIKE A HAWK BECAUSE OF THE FACT THAT I DRIVE AN EXPENSIVE SPORTS CAR FAR MORE EXPENSIVE THEN EVERY CAR THAT WAS AT THE PLACE OR OF ANYONE WHO WAS IN THE ROOM WAITING WITH ME. I WATCHED FROM THE DOORWAY AND LUCKILY MY CAR WAS PULLED INTO THE BAY CLOSEST TO THE DOOR SO I COULD SEE EVERYTHING.
THE AUTOMOTIVE TECHNICIAN PUT MY WHEELS LUG NUTS ON IN A CIRCULAR MOTION INSTEAD OF THE STAR PATTERN WHICH HE KNEW VERY WELL TO DO. THE STAR PATTERN FOR PUTTING THE LUG NUTS BACK ON IS TO HAVE EVEN PRESSURE ON EVERY NUT. HE PUT IT ON IN A CIRCULAR MOTION PURPOSELY SO THAT I WOULD HAVE TO COME BACK WITH PROBLEMS WITH MY BRAKE ROTORS. NOBODY AT THIS SHOP KNEW THAT I HAD BEEN A TECHNICIAN FOR 3 YEARS AND HAD GIVEN UP THE TRADE TO EARN MORE MONEY THEN THAT OF A AUTO TECH. SO THEY THOUGHT THEY COULD RIP ME OFF BY DOING IT LIKE THIS AND CAUSING MORE PROBLEMS IN THE FUTURE FOR ME AND MY CAR. AFTER ALL BRAKE JOBS ARE THE CREAM OF THE CROP FOR MECHANICS. WHEN I NOTIFIED THE SERVICE MANAGER, HE TOLD ME HE WOULD YELL AT HIM. SO I ASKED THEM TO DOIT AGAIN SINCE I WATCHED HIM TO AN IMPROPER JOB. THE TECHNICIAN LIED AND SAID THAT HE DID IT IN A STAR PATTERN TO SAVE HIS OWN ASS AND SO THAT THE CUSTOMERS WAITING IN THE ROOM WOULD NOT BE SCARED OFF BY THIS.
THEY DID NOT DO THE JOB OVER AGAIN. I HAD TO USE MY GOOD OLD TORQUE WRENCH WHEN I GOT HOME AND ALL THE WHEEL LUGS WERE AT DIFFERENT FOOT LBS OF FORCE. THIS WOULD HAVE COST ME ABOUT 800 DOLLARS IN DOING ALL 4 OF MY BRAKE ROTORS.
THANK YOU BECK AUTOMOTIVE FOR NOTHING!
I WENT IN TO GET SOMETHING VERY SIMPLE DONE. I NEEDED MY WINTER WHEELS PUT ON MY CAR. THEY WERE ALREADY SET ON THE RIM, SO ALL THE TECHNICIAN NEEDED TO DO WAS TO TAKE MY SUMMER WHEELS OFF THE WHEEL HUB AND PUT THE NEW WHEELS ON TO THE HUB AND TIGHTEN THE LUGS. I WATCHED LIKE A HAWK BECAUSE OF THE FACT THAT I DRIVE AN EXPENSIVE SPORTS CAR FAR MORE EXPENSIVE THEN EVERY CAR THAT WAS AT THE PLACE OR OF ANYONE WHO WAS IN THE ROOM WAITING WITH ME. I WATCHED FROM THE DOORWAY AND LUCKILY MY CAR WAS PULLED INTO THE BAY CLOSEST TO THE DOOR SO I COULD SEE EVERYTHING.
THE AUTOMOTIVE TECHNICIAN PUT MY WHEELS LUG NUTS ON IN A CIRCULAR MOTION INSTEAD OF THE STAR PATTERN WHICH HE KNEW VERY WELL TO DO. THE STAR PATTERN FOR PUTTING THE LUG NUTS BACK ON IS TO HAVE EVEN PRESSURE ON EVERY NUT. HE PUT IT ON IN A CIRCULAR MOTION PURPOSELY SO THAT I WOULD HAVE TO COME BACK WITH PROBLEMS WITH MY BRAKE ROTORS. NOBODY AT THIS SHOP KNEW THAT I HAD BEEN A TECHNICIAN FOR 3 YEARS AND HAD GIVEN...