WORST SERVICE EVER
Recently my car had a problem with an oil leak so i decided to take it into the Canadian tire service shop since my girlfriend works there and i could get a 10% discount. The next day i get a call from the shop telling me the diagnosis and that its going to cost about $800, i agree to this high price but the next day i get another call giving me a different diagnosis and that their first was wrong and the price has gone up to $1200 they tell me they already have a used part ready to go that they will put in. once again the next day i get a call about how the used part is broken and yet another new diagnosis with the price over $2000. at this point i am so angry, my car has been in the shop for close to a week and nothing has been done except for wrong diagnosis i know about cars and what it took them a week to figure out i could have done much faster. i talk to the supervisor who is very rude and unhelpful he says that he will speak to his manager and call me back the next day to tell me the final result. he fails to call for the next 3 days. at this point i am so pissed i go into the shop and ask to take a look at my car, not much at all has been done and there is also a new scratch all along my back bumper. after a long fight with the manager he says that my car will be fixed along with the bumper for the price of $1250 tax included. finally when i go to pay they tell me that i cannot use my girlfriends discount because we do not live together!
all in all a terrible experience. their mechanics are very poor and do not know how to do anything, manager is very rude and not much different can be said about the store owner. very disappointed and will never ever return there and i will do my best to prevent others from making the same mistake i did.
Recently my car had a problem with an oil leak so i decided to take it into the Canadian tire service shop since my girlfriend works there and i could get a 10% discount. The next day i get a call from the shop telling me the diagnosis and that its going to cost about $800, i agree to this high price but the next day i get another call giving me a different diagnosis and that their first was wrong and the price has gone up to $1200 they tell me they already have a used part ready to go that they will put in. once again the next day i get a call about how the used part is broken and yet another new diagnosis with the price over $2000. at this point i am so angry, my car has been in the shop for close to a week and nothing has been done except for wrong diagnosis i know about cars and what it took them a week to figure out i could have done much faster. i talk to the supervisor who is very rude and unhelpful he says that he will speak to his manager and call me back the next day to...