nktrabul2's Reviews

Worst Experience of My Life - Have...

I had previously wrote a positive review for the Bad Boys Scarborough location after purchasing a new bed. I wish I had waited before writing the review as it's been over THREE MONTHS and I STILL do not have my merchandise. I ordered a $1200 bed (frame, mattress, headboad & delivery) in the beginning of April. It was delivered on April 25, and after opening the package I realized the incorrect headboard was ordered. I chased the delivery, service department & finally had to call the sales person of the store before they finally agreed to resolve the issue and send me the correct style I had ordered. This was after a week of chasing.
Multiple follow-ups and frustrating calls later, I finally had the "correct" headboard delivered at the end of May. I removed the packaging immediately to confirm it was correct. However, while installing the bed later that night I realized not only do the pieces not fit, but the headboard is missing a metal bracket to attach to...

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Employees mentioned in this review:

By: nktrabul2

Bad Boy Furniture

Scarborough, ON

Comments

By: LASTMANS

Hello, Thank you for reaching out to us on N49, we're so sorry to hear about your experience. Please send us an email to social@nooobody.com so that we can have someone reach out to you about this matter.

By: NKTRABUL2

As requested, I've sent an email to social@nooobody.com
I'll be posting a follow up comment as to whether or not I was actually contacted.

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