njaybarr's Reviews

Happy

I am power of attorney for an elderly lady, who is residing quite happily on the second floor, at
Carlingview Manor. In the past, I will admit, there were some difficulties, and their reputation suffered.
BUT, the staff and ownership have worked really hard to improve the facility, and the care that has been
given. My elderly lady has been a resident since December 2015, and I am extremely happy and more
importantly my friend is happy. She has a private room, which is kept immaculately clean, she is
kept immaculately clean, she loves the staff, and has her favourites. It is, at the best of times, a difficult
job dealing with dementia patients, but I think , and have observed, nothing but happy faces, and care
and attention to my friend. I have been kept up to date on her care, for which I am thankful. They have
re-instituted a Family Council, which is a great step in sharing concerns, and information for all of
us who have a loved one we care about whose home is now Carlingview . The staff are doing a very
difficult job that most of us can't do , or don't want to do. Let us support the staff instead of throwing
brick bats!!!