Totally mean and unprofessional!
Living in the Beaches makes me so happy because it consists of its own little community and it's very easy to "shop local". When my children were old enough to see the dentist, I was excited to take them to Beach Kids Dentistry. The first visit was cold, but fine. What I mean by cold is that I totally agree with the previous 2 comments about the staff and Dr. Gillanders being abrupt and rude. The second visit was a complete disaster. My daughter (3 1/2 at the time) was nervous at the prospect of going to the dentist again (she probably didn't remember her previous visit), and she always does well by knowing what's going to happen next. She sat in the chair for about 5 minutes before the dental assistant and Dr. Gillanders joined us. They 2 of them proceeded to have a debate about something, all the while brandishing the metal "picks" in my daughter's face. Of course, by the time they decided to end their debate and look in my daughter's mouth, the poor little one was terrified of the tools and picks in her mouth! So, she started crying...I took her out of the chair and tried calming her down when Dr. Gillanders came in and said very sternly: "Your daughter's crying is upsetting ALL OF MY OTHER patients, please leave." Isabella then asked if she could at least have a toothbrush and they said NO. Not only did they traumatize her, but they chose NOT to take the opportunity to at least promote good dental hygiene by giving her a toothbrush! BRUTAL!!!
Living in the Beaches makes me so happy because it consists of its own little community and it's very easy to "shop local". When my children were old enough to see the dentist, I was excited to take them to Beach Kids Dentistry. The first visit was cold, but fine. What I mean by cold is that I totally agree with the previous 2 comments about the staff and Dr. Gillanders being abrupt and rude. The second visit was a complete disaster. My daughter (3 1/2 at the time) was nervous at the prospect of going to the dentist again (she probably didn't remember her previous visit), and she always does well by knowing what's going to happen next. She sat in the chair for about 5 minutes before the dental assistant and Dr. Gillanders joined us. They 2 of them proceeded to have a debate about something, all the while brandishing the metal "picks" in my daughter's face. Of course, by the time they decided to end their debate and look in my daughter's mouth, the...