Very Organised and Professional.

I visited a few review sites when I was looking for a cleaning service. I read so many great reviews about Custom Maids that I decided to book with them. I am so happy that I stumbled upon this cleaning service.

When I went to their website it looked amazing. I explored for a little bit and decided to schedule my first cleaning visit through the booking page on the site. The booking page was extremely easy to use and the pricing structure was very transparent and straight-forward. A short time after submitting my booking, I received an email confirmation for my appointment. All very, very professional!

On the cleaning day, the maid arrived at my home 20 minutes early, smartly dressed and exceptionally polite and respectful. I let her in and she quickly changed into her cleaning clothes. She began cleaning 10 minutes before the specified start-time and NEVER STOPPED CLEANING until 50 minutes after the specified stop-time. (I paid for a 4-hour cleaning and received a 5-hour cleaning!!!) Seeing how hard she had worked to bring my disorderly home up to her standard, I attempted to apologize for the overtime. She assured me that this was "perfectly normal " on a first visit and that the cleaning would work well into 4 hours going forward. She then (even at that late hour) asked me to look everything over to make sure I was pleased. I told her that wasn't necessary but she insisted . . . so I did. Everything was absolutely perfect! The cleaning was exceptional! She was just thrilled and was so sweet. I could see that she took such pride in her work.

This was definitely most organised and professional cleaning outfit I have ever encountered, and they provided me the best home cleaning I have ever received from any cleaning service that I have ever used. I will definitely be using Custom Maids in the future and I would highly recommend them if you are looking to get your home cleaned.