Dealt with this company called " Quan TV Appliances " and needed to write and vent to help anyone planning to buy appliances for their home.
Just a brutal experience for my family. They put the wrong item(stove) on my invoice and then when they delivered the wrong stove, they advised I had to pay more as the new one had some extra features. This was after waiting 2 weeks...oh well....extra money was paid.
After no apology was given and despite a severely rude staff at the store and on the phone, new stove finally delivered.
Another hitch, the stove didn't have any of the extra features as were promised...not only that but the stove had a broken peg on the bottom. Called the company and they told me that they, "have no idea what you are talking about" and that I should never have accepted the stove...ouch...
feeling totally mislead, I figured no point in continuing this charade...but hoping this post will help someone learn from my mistake.
I feel so ripped off, but this letter has made me feel better.
Dealt with this company called " Quan TV Appliances " and needed to write and vent to help anyone planning to buy appliances for their home.
Just a brutal experience for my family. They put the wrong item(stove) on my invoice and then when they delivered the wrong stove, they advised I had to pay more as the new one had some extra features. This was after waiting 2 weeks...oh well....extra money was paid.
After no apology was given and despite a severely rude staff at the store and on the phone, new stove finally delivered.
Another hitch, the stove didn't have any of the extra features as were promised...not only that but the stove had a broken peg on the bottom. Called the company and they told me that they, "have no idea what you are talking about" and that I should never have accepted the stove...ouch...
feeling totally mislead, I figured no point in continuing this charade...but hoping this post will help someone learn from my mistake.
I feel so ripped off, but this letter has made me feel better.
best of luck.
Mark