My Insurance Company recommended me this body-shop. Outlook of the shop is impressive. First meeting with the manager and staff convinced me that I was at a right place. This impression however evaporated soon. They are dreadful in honoring commitments. In my case they not only took longer than the required time for repairs but each time the manager and his staff came up with the new excuses. Ironically, none of the explanations and excuses of the manager and staff ever matched. I wonder why didn't they conduct meetings to come up at least with the same lame excuse. Their work is not better than any other body-shop. Their so called technical specialists also inflicted few dark spots on my new car's plastic rocker panel and one of the expert stunned me by explaining that these were preexisting rust marks .The manager after argument agreed to touch them up but the touch up was also substandard.
My Insurance Company recommended me this body-shop. Outlook of the shop is impressive. First meeting with the manager and staff convinced me that I was at a right place. This impression however evaporated soon. They are dreadful in honoring commitments. In my case they not only took longer than the required time for repairs but each time the manager and his staff came up with the new excuses. Ironically, none of the explanations and excuses of the manager and staff ever matched. I wonder why didn't they conduct meetings to come up at least with the same lame excuse. Their work is not better than any other body-shop. Their so called technical specialists also inflicted few dark spots on my new car's plastic rocker panel and one of the expert stunned me by explaining that these were preexisting rust marks .The manager after argument agreed to touch them up but the touch up was also substandard.