Gyro Mazda dealership: unsafe,...
I had unfortunate experience with Gyro (Toronto) Mazda dealership.
I had my summer tires in their storage but they messed it up and, when the winter was over, installed somebody else's summer tires on my CX-5.
I've found this a week after, while inspecting my car after the car wash:
my rear tires were completely worn out, almost bald.
I should had found this earlier, on the day of installation by Gyro Mazda, but I'm not a young person and my eyes are not good any more. Also I could not imagine that a dealership of a major auto company would compromise safety in such a careless manner.
After almost two weeks of deliberations Gyro Mazda replaced the worn out tires with new ones for free. At the same time they maintained that these worn out tires were mine ones and never apologized for the mess and for the safety compromise.
Actually my summer tires were just two summer seasons old and my driving habits are rather conservative (as could be expected from an old person) and the wheels were out of balance not in a very substantial way (anyway it was just up to Gyro Mazda to service the car properly).
As could be expected, I decided not to deal with Gyro Mazda any more and took my winter tires from their storage. They promised to refund the storage cost of winter tires, but it's more than three
months since then and I do not have the refund.
Actually I think that I deserve not only the winter tires storage refund but also the compensation for the two weeks of my family safety compromise, for my time spent in fixing the issue and for the moral damage, resulting in my lost trust to Mazda dealerships
I had unfortunate experience with Gyro (Toronto) Mazda dealership.
I had my summer tires in their storage but they messed it up and, when the winter was over, installed somebody else's summer tires on my CX-5.
I've found this a week after, while inspecting my car after the car wash:
my rear tires were completely worn out, almost bald.
I should had found this earlier, on the day of installation by Gyro Mazda, but I'm not a young person and my eyes are not good any more. Also I could not imagine that a dealership of a major auto company would compromise safety in such a careless manner.
After almost two weeks of deliberations Gyro Mazda replaced the worn out tires with new ones for free. At the same time they maintained that these worn out tires were mine ones and never apologized for the mess and for the safety compromise.
Actually my summer tires were just two summer seasons old and my driving habits are rather conservative (as could be...