minarch's Reviews

A huge let down.

My Mother Rose Walker was to be put to rest here in May 0f 2015. We purchased a Columbarium and Urn for her funeral. They had two weeks to organize and order the Urn. The day of her service before we could take it all in, there was Mom at the alter in the chapel, in a cardboard box. Someone named Erica forgot to order the Urn. My Family were devastated. My Mother's ashes were in a cardboard box that they provided. How disrespectful. Now today January 24, 2018 I am still trying to get the ownership certificate of a double Columbarium that was purchased for me and paid for November 2017. This place does not have it together. I have phoned them three times about the newest purchase. This place is a disaster. Take your hard earned money and go somewhere else.

By: minarch

Thornton Cemetery

Oshawa, ON