I just called and cancelled my long distance plan after many years with them. Originally I was paying only for my long distance calls. Good! Then they advised they would have to charge a monthly network fee which was less than 3.00/month. This I could understand. Then the this fee went up to 4.95 which I thought was a bit high but still everything is going up. Now all of a sudden I get my bill for three months and beside the monthly charge of 4.95 there is also a monthly fee of 4.50 for "Talk 25". So my long distance charges totalled 1.25 but on top of that I have to pay 28.80 for their service. Not likely. I also have to pay for 30 days which they say they require for cancellation. And once I cancel I can't go back. Boo hoo!! Plus due to a death in my family I had several calls to make to the UK and I could not get my calls through via Primus. I kept getting disconnected. Goodbye Primus!!
I just called and cancelled my long distance plan after many years with them. Originally I was paying only for my long distance calls. Good! Then they advised they would have to charge a monthly network fee which was less than 3.00/month. This I could understand. Then the this fee went up to 4.95 which I thought was a bit high but still everything is going up. Now all of a sudden I get my bill for three months and beside the monthly charge of 4.95 there is also a monthly fee of 4.50 for "Talk 25". So my long distance charges totalled 1.25 but on top of that I have to pay 28.80 for their service. Not likely. I also have to pay for 30 days which they say they require for cancellation. And once I cancel I can't go back. Boo hoo!! Plus due to a death in my family I had several calls to make to the UK and I could not get my calls through via Primus. I kept getting disconnected. Goodbye Primus!!