Bought a GE Fridge from Quans, after the fridge was delivered
we had a defect. I phoned Quans and was told that it wasnt there problem and to phone GE. The Fridge was less then 24 hours old and now have to wait for service to call me back in 48 hours to set up appointment.
Quans expect you to pay cash or certified cheque on delivery but when it comes to having a defect with your appliance there
customer service ends as soon as you walk out the door with the purchase.
Be careful when purchasing they have a no money back guarantee
and you end up with a defective appliance that you have to contend with on your own.
You are better off going to Sears at least you have guarantee
if it is defective you can return it no questions asked.
Melanie
Unionville, Ontario
Bought a GE Fridge from Quans, after the fridge was delivered
we had a defect. I phoned Quans and was told that it wasnt there problem and to phone GE. The Fridge was less then 24 hours old and now have to wait for service to call me back in 48 hours to set up appointment.
Quans expect you to pay cash or certified cheque on delivery but when it comes to having a defect with your appliance there
customer service ends as soon as you walk out the door with the purchase.
Be careful when purchasing they have a no money back guarantee
and you end up with a defective appliance that you have to contend with on your own.
You are better off going to Sears at least you have guarantee
if it is defective you can return it no questions asked.
Melanie
Unionville, Ontario