maxsteel's Reviews

FREE WINTER TIRE SWAP FOR LIFE (with...

We purchased winter tires and rims back in November and we were sold on the premise that we'd have free tire swapping (winter to all season) for life of the winter tires.

Today we went to get our all-seasons put back on, and we were told that they will be doing away with this.

How can they sell you on one premise then take it away? At the very least it should be grandfathered in, and new customers don't have this option.

Secondly, I'd like to also agree with the comment below, the service manager is super rude and obnoxious. He doesn't know what "customer service" means. If Canadian Tire hires people to be rude to their customers (for their harsh corporate decisions) then they have succeeded. However, they wont have any customers left in the future to be rude to.

I am in the market for new all-seasons and I can say that I probably will not be purchasing them from Canadian Tire. Even tho it's near by and convenient I don't think I'll be stepping into the Kenaston Store for a long time. Good thing there are other options out here such as Costco.

By: maxsteel

Canadian Tire

Winnipeg, MB

Comments

By: MAXSTEEL

I've been back a couple times since, and have had stellar service on two different occasions in the Tool Dept.

I do not have their names, but both guys went completely out of their way. 5/5 for you guys.

I still stick to my 0/5 still for service center though..